Company Customer (deprecated)

Customer registration is the process in which the partner's end customer is registered and goes through our compliance validation process.

This registration is divided in two steps:

  • Registration of the customer's data;
  • Registration of the customer's document.
1799

Customer registration flow

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Company Type

In this version, only companies with a single shareholder will be accepted.
MEI
ME
LTDA

Register company data

Data required to register a company customer:

Description
External company's ID created by the partner.
Valid Brazilian company tax id number (CNPJ).
Company's e-mail address.
Company's name.
CNAE number - Classificação Nacional de Atividades Econômicas.
Constitution type.
Constitution date.
Company's phone number.
Social capital.
Average monthly revenue.
Company's net worth.
Company's complete address.
Member's complete information (Document, Name, E-mail, Phone Number, Birthday, Nationality, Monthly Income, Net Worth, Profession, Marital Status, Birth Place, Address).

Types of shareholder identification document

DocumentDescription
RGCustomer ID in Brazil
CNHDriver license. Both the Traditional and the digital models can be used.
RNENational number ID of foreigners

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Document

The document must be a JPG or PNG and have a maximum size of 30MB.

After we receive the customer's data and ID, the information will be sent to compliance and KYC validations.

As the process is asynchronous, it will be necessary to wait for the end of the process, so the customer can carry on with the international transfer. Therefore, it is necessary to check the customer status, otherwise the transaction will get an error.

Customer status

StatusDescription
AWAITING_DOCUMENT_UPLOADRegistered customer, pending document submission.
UNDER_ANALYSISRegistered customer and document sent, awaiting to finish the KYC process.
APPROVEDCustomer approved and is authorized to make transactions.
REFUSEDThe customer was not approved and won't be able to make transactions.
1838

Customer registration status flow